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Sheraton On The Falls - Niagara Falls

5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton On The Falls - Niagara Falls

Paid Wi-Fi

Parking

CAD 29 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Rooftop pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Editorial review:

The best type of room at Sheraton On The Falls Hotel is one that faces Niagara Falls with a great view. Its location next to a casino and shopping center has been criticized by some. Others felt the service was subpar and the dining mediocre, and that your money is better spent elsewhere.

Overview

The 4-star Sheraton On The Falls Hotel offers an excellent accommodation with 670 rooms to stay in. The hotel was opened in 2000 in a 22-story luxurious building and renovated in 2012.

The property is set 20 minutes' walk of the city center. Sheraton On The Falls Hotel is located in Clifton Hill district next to a tower and a theater.

Placed near restaurants and bars, the hotel offers a casino, an indoor heated pool and an outdoor swimming pool for on-site relaxation.

Sheraton On The Falls Hotel lies 70 km away from Toronto City Centre airport.

Rooms

The individual rooms at Sheraton On The Falls Hotel come with heating, a microwave, coffee/tea makers, a dressing area and a seating area. Sheraton On The Falls Hotel overlooks Horseshoe Falls and Niagara Falls, offering a breathtaking view from the rooms. Guests can take advantage of a hairdryer, a spa bathtub and complimentary toiletries supplied in the bathrooms.

Eat & Drink

There is a dining room for guests to enjoy their meal. Japanese meals are served at the restaurant. Guests can try refreshing drinks in the lobby bar. A shopping area features Fallsview Restaurant and Ruby Tuesday's within 50 meters of the venue.

A full breakfast is served and charges are applicable. 

Services

Business travelers can use a business centre, a banqueting hall and a conference room available on site.

Relax

Along with a spa lounge, a treatment room and a Jacuzzi, guests will appreciate facials and massage on the premises. The on-site activities include hiking, mini golf and table tennis.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Public parking is possible on site at CAD 29 per day.

Year renovated:   2012.  Number of floors:   22.  Number of rooms:   670.

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Facilities

General

  • Non-smoking property
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • Group check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Gay friendly
  • Lobby

Sports & Fitness

  • Fitness centre
  • Hiking
  • Golf course
  • Table tennis

Services

  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Video games
  • Game room

Spa & Leisure

  • Rooftop pool
  • Indoor heated swimming pool
  • Casino
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view
  • Interior view
  • Waterfall view

Room features

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 16 years
Existing bedding FREE
Extra bed CAD 20
Children above
16 years or adults
Extra bed CAD 20
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Sheraton On The Falls - Niagara Falls Niagara Falls location
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Hotel Address:

5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7

Get directions
Airports
Train
  • Amtrak/Via/Go Train Station
    1.3 mi
  • Niagara Falls, NY Station
    2.7 mi
Underground
  • Union
    41.3 mi
  • Bus stop
    3000 ft
Restaurants
  • Rainforest Cafe (cuisine: Canadian)
    200 ft
  • Fallsview Restaurant (cuisine: Continental)
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    22
  • Number of rooms:
    670

Hotel Awards

CanadianHOTEL AWARDSRecommendedNiagara FallsSheraton On The Falls

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Sheraton On The Falls photos Room
Tradition Room
City view
  • Max occupancy:

    7 persons

  • Bed type:

    2 Single beds, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Free internet access
  • Terrace
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Separate living room
  • Dressing area
  • Connecting room
  • Newspapers
  • Telephone
  • Bathroom:Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Video games
  • Radio
Sheraton On The Falls photos Room
King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Fireplace
  • Ironing facilities
  • Separate living room
  • Dressing area
  • Connecting room
  • Newspapers
  • Telephone
  • Bathroom:Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Video games
  • Radio
Sheraton On The Falls photos Exterior Spa
Spa Lower Floors Suite
Waterfall view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Fireplace
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Sheraton On The Falls photos Exterior Spa
Spa Corner Suite
Waterfall view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Fireplace
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Sheraton On The Falls photos Room
Bi-Level Suite
Waterfall view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Jacuzzi
    • Fireplace
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Sheraton On The Falls photos Room
Superior Double Room
Waterfall view
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Video games
  • Clock-radio
  • Radio
Sheraton On The Falls photos Room
Deluxe Double Room
Waterfall view
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Free internet access
  • Terrace
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Separate living room
  • Dressing area
  • Connecting room
  • Newspapers
  • Telephone
  • Bathroom:Marble bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Video games
  • Radio
Sheraton On The Falls photos Room
Deluxe King Room
Waterfall view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Internet access
  • Work desk
  • Separate living room
  • Dressing area
  • Telephone
  • Bathroom:Bathroom for disabled
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Video games
  • Radio
Premium King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Premium Floors 33 , 49, 1 Kg Bed With Can/us Premium Floors 33, 49

Tradition Lower Floors Room
Interior view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Standard|2 Queens Bed :american Falls View:non-Smoking Room:signature Sleep Experience:fireplace:low Floor ( No Breakfast )

Three-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Room THREE BEDROOMS ( None )

Standard City Side Room
  • Max occupancy:

    2 persons

  • Check Prices
Corner King Suite
Waterfall view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Suite|1 King Bed :falls View:corner Suite Non-Smoking:signature Sleep Experience:high Floor Room:separate Spa ( No Breakfast )

Spa Lower Floors King Suite
Waterfall view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|1 King Bed :falls View:corner Suite Non-Smoking:signature Sleep Experience:low Floor:separate Spa Bath ( No Breakfast )

King Suite
Waterfall view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

1K BED:SUITE NON-SMOKING:BI-LEVEL:SIGNATURE SLEEP EXPERIENCE:PARTIAL FALLSVIEW:JACUZZI

Bi-Level King Suite
Waterfall view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed or 1 Queen-size bed

  • Check Prices
Room Description:

Suite|1 King Bed :suite Non-Smoking:bi-Level:signature Sleep Experience:partial Fallsview:jacuzzi ( No Breakfast )

King Studio
Waterfall view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Room Description:

Floors 10, 20 Sitting Area , Whirpool Tub, Serenity Bed , Sleeps Up Tp Four People

Tradition Lower Floors Single Room
Interior view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
Room Description:

Standard|Interior View, Shower Only, Traditional Non-smoking, 1 Bed, Low Floor

Single Room
Interior view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Internet access
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • Radio
Room Description:

Standard|Interior View - N1QN - WP25B

Triple Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • Radio
Room Description:

Traditional Room - Resort Fee Inclusive. ROOM ONLY. Standard rate

Two-Bedroom Suite
City view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Room Description:

2 Bedroom Suite Casino or City View - smoking policy - non-smoking available

Suite
  • Max occupancy:

    2 persons

  • Check Prices
Bi-Level Corner Suite
Waterfall view
  • Max occupancy:

    2 persons

  • Check Prices
Tradition Quadruple Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Separate living room
  • Bathroom:Hair dryer
  • Media:Satellite TV
  • In-house movie
  • Computer hookup
Room Description:

Standard|Standard Quadruple Room with View

Club Floor Second Floor Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Fireplace
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Superior Single Room
Waterfall view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
Room Description:

Superior|Superior Fallsview + 1 bed(s) + Resort Fee

Superior Triple Room
Waterfall view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • Radio
Room Description:

Superior|Triple Room Superior Fallsview (Without Breakfast)

Superior Quadruple Room
Waterfall view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Superior|Quad Superior Falls View, Standard Rate

Deluxe Two-Bedroom King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 King-size beds

  • Check Prices
Room Description:

Sofa Bed , 1 King In Each Bdr , Vanity Area, Floors 8, 11 Sleeps Up To Six People

Deluxe Single Room
Waterfall view
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
Room Description:

Deluxe|Deluxe Single Room (Double bed)

Deluxe Two-Bedroom Suite
Waterfall view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Room Description:

2 Bedroom Deluxe Suite US View - smoking policy - non-smoking available

Premium Deluxe Two-Bedroom King Suite
Waterfall view
  • Max occupancy:

    2 persons

  • Bed type:

    2 King-size beds

  • Check Prices
Room Description:

Sofa Bed , 1 King In Each Bdr , Vanity Area, Premium Fallsview Flrs 33, 49 Sleeps Up To 6

Premium Deluxe Two-Bedroom Suite
Waterfall view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Compact King Room
Waterfall view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Floors 10, 20 Serenity Bed, Luxury Linens Sleeps Up To Two People

Compact Quadruple Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Floors 4, 15 Serenity Bed, Luxury Linens, Sleeps Up To Two People

Whirlpool Queen Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Queen-size bed, 2 Queen-size beds

  • Check Prices
Room Description:

Floors 4, 16 Serenity Bed, Luxury Linens, Sleeps Up To Four People

Whirlpool King Room
Waterfall view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Room Description:

1 King Whirlpool US Falls View - smoking policy - non-smoking available

Whirlpool King Studio
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Room Description:

Floors 9, 16 Sitting Area, Whirlpool Tub, Serenity Bed, Sleeps Up To Four People

Signature Queen Room
Interior view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

2Q BEDS:FIREPLACE:SITTING AREA:SIGNATURE SLEEP EXPERIENCE:FALLSVIEW NON-SMOKING:2 QUEEN BEDS

Signature Lower Floors Room
Waterfall view
  • Max occupancy:

    4 persons

  • Check Prices
Luxury Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
Room Description:

Deluxe|Room LUXURY

Luxury King Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Floors 4, 23 Serenity Bed, Luxury Linens Sleeps Up To Two People

Sheraton On The Falls Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Canada One Factory Outlet Mall2.4 mi
    7500 Lundy's Lane
  • Floral Clock4.2 mi
    7400 Portage Road Queenston ON
  • Martin\'s Fantasy Island6.7 mi
    2400 Grand Island Blvd
  • Reservoir State Park 4.1 mi
    Military Road
  • Fashion Outlets of Niagara Falls, USA4.7 mi
    1900 Military Rd

Near the hotel

  • Skylon Tower2900 ft
    5200 Robinson St
  • Journey Behind the Falls4700 ft
    6650 Niagara Pkwy, Niagara Falls, On L2G, Canada

Restaurants nearby

  • Rainforest Cafe200 ft

    Address: 5785 Falls Avenue
    Phone: 905-374-4444

    52% likes this, based on 716 reviews
    Cuisine: Canadian

  • Hard Rock Cafe300 ft

    Address: 5685 Falls Avenue
    Phone: 905- 356-7625

    62% likes this, based on 508 reviews
    Cuisine: American

  • Tim Hortons200 ft

    Address: Clifton Hill

    84% likes this, based on 79 reviews

  • Fallsview Restaurant200 ft

    Address: 5875 Falls Avenue
    Phone: 905-374-4445

    66% likes this, based on 321 reviews
    Cuisine: Continental

  • Ruby Tuesday's200 ft

    Address: Clifton Hill

    Cuisine: American

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    22
  • Number of rooms:
    670

Hotel Awards

CanadianHOTEL AWARDSRecommendedNiagara FallsSheraton On The Falls

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Cities nearby

Sheraton On The Falls Reviews

Guest reviews are submitted by our customers after their stay at Sheraton On The Falls

7.6
FabulousBased on259 reviews

Guest reviews

  • Older travelers
    7.0

    The view from our room and the ability to check in early.

    The room facilities were poor value for money. They made no effort to recognise my wife's 50th birthday.

  • Family with children
    10.0

    The breakfast was great - the best pancakes I have ever eaten. Had rooms with view of the falls and they were great. Large and nicely decorated.

    NO there was nothing I did not like.

  • Family with children
    7.0

    The check in staff were marvelous. I enjoyed the location very much.

    We had fresh dried blood spots on our sheets but the maid service came to change them after we called. Sort of made the stay feel a little "iccky" right from the start. The elevators were very slow and cramped, but that was to be expected on a Saturday night.

  • Family with children
    7.4

    Very Convenient location for visiting falls

  • Group of friends
    7.4

    Fabulous location right next to the falls. Delicious buffet restaurant with view.

    Front desk staff not very friendly.

  • Older travelers
    9.6

    Staff was amazing. Guest services were really speedy! Very clean rooms and hotel overall. Best sleep of my life, didn't even wake during the night or morning once! Very quiet :)

    No fan in the washroom,so I couldn't enjoy a nice relaxing shower because it was either to hot with steam or chilly with the door open! City View TERRIBLE. I saw a broken casino sign and the top of a ugly flat roof. It should be called "Room with NO VIEW" not a city view.

  • Family with children
    6.6

    The view of the falls was spectacular.Rooms were clean spacious and comfortable.No

    The Hotel has a commercial feel about it with a captured market.The check in and check arrangement may be compared to that of a supermarket check out. Bringing a vehicle to the hotel is a mistake as the Valet parking expenses are outrages and the parking facilities to off load are close to the hotel waste removal...The smell greets you on arrival.

  • Single
    6.2

    The Staff. Location. View

    $ 400 incl tax for one night for such a hotel, was really not worth it. No mini bar, no safe box!! Come on!!! The room was really dirty, smelly, very old, no noise asolation from corridors and connecting room! I could hear everything in the next room as if we were together! Elevators are very Old! So $400 per night and nothing is included no breakfast not even a bottle of water! I even had to pay $15 to use the sauna! Will not pay $400 for it again.

  • Older travelers
    5.8

    The way the fire alarm was handled in the middle of the night. The poor meal we had at the Jamie kennedy restaurant. The menus that literally fell apart as you tried to read them. Poor service at breakfast ie missing sugar , s & p on table....etc etc.....mediocre breakfast buffet

  • Couple
    10.0

    The location is music to your eyes- its brilliant.

    An in-room fridge could be handy to put beverages in.

  • Couple
    7.4

    location location location

    Well our room had no full length mirror !!!! and your reception staff are very under trained but very very pleasant at the same time. In all an experience I will remember for a very long time. Thank You

  • Group of friends
    7.8

    Staff was very friendly.

    It was the first time I ever seen a hotel room with no mini bar. White wine sitting on the table for purchase but no mini bar to chill it in. Weird.

  • Family with children
    9.6

    Everything was exceptional starting from the magnificent falls view to the attractions in the hotel area, and of course the professional crew .

  • Couple
    8.8

    Location - right in front of the falls, great view, spacy room

    A bit expensive and not included breakfast nor free wifi in the room (however they did have free wifi in the lobby)

  • Family with children
    5.4

    Hotel is located right in the midst of everything on Clifton Hill. Hotel stays busy all the time with people moving in and out. As preferred guests, we were given free Internet. Because we had a disabled child with us, a small fridge was given to us free of charge.

    When I offered to pay cash for my stay, hotel receptionist was totally surprised, as if I was offering to pay with maple leafs. There was a delay in trying to process my cash payment, although cash is what is called real money. Bathroom towels were not changed when we arrived. Room design and general outlook was not what we expected from Sheraton brand. We were given a city view room on 7th floor. All engines and air conditioning outside units were right outside our window and made a lot of noise.

How to reach hotel

hotel Sheraton On The Falls - Niagara Falls Niagara Falls location
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Hotel Address:

5875 Falls Avenue, Niagara Falls, Canada, L2G 3K7

Get directions
Airports
Train
  • Amtrak/Via/Go Train Station
    1.3 mi
  • Niagara Falls, NY Station
    2.7 mi
Underground
  • Union
    41.3 mi
  • Bus stop
    3000 ft
Restaurants
  • Rainforest Cafe (cuisine: Canadian)
    200 ft
  • Fallsview Restaurant (cuisine: Continental)
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    22
  • Number of rooms:
    670

Hotel Awards

CanadianHOTEL AWARDSRecommendedNiagara FallsSheraton On The Falls

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

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